Step 1 of 6
Add a new user
- Turn on your PlayStation.
- On the user screen, choose Add user.
- Choose Get started.
Don't choose Sign in or Quick play. Only Get started leads to the QR code we need.
Who's using the controller?
Add user
Step 2 of 6
Send us the QR code
- Keep going until your console shows a QR code.
- Take a clear photo of it with your phone.
- Send the photo and your order number to us on WhatsApp.
- We'll scan it and sign the account in for you.
The QR code refreshes after a few minutes. If it changes before we reply, send a new photo.
Sign in with your mobile phone
Scan the QR code with a mobile phone to sign in.
Step 3 of 6
Accept the sign-in
Once we've scanned your code, a Sign in pop-up appears on your console. Select it. You're now signed in to the account we provide.
Step 4 of 6
Console Sharing and Offline Play
Next you'll see a page called Console Sharing and Offline Play.
Select Enable. This is what lets the game play on your own account.
Select Don't Enable. You'll play on the account we provide.
Step 5 of 6
Download the game
- Go to your Game Library.
- Find your game and select Download.
Don't wait for it to finish. As soon as the download starts, go to Step 6.

Grand Theft Auto VI
Step 6 of 6
Switch back to your own account
Play from the account we gave you
- While the game is downloading, press the PS button and switch to your own personal account.
- The download carries on in the background.
- When it's finished, start the game from your own account.
- Stay signed in to the account we provided.
- When the download is finished, start the game from that account.
- Always play from that account. Don't sign it out or remove that user from your console.